About Us
There's nothing like the special bond of shopping at a family-owned, local business.
Outdoor Indulgence was inspired from the friendly-neighborhood, outdoor products store.
However, as an online retailer serving the entire USA, everyone is our neighbor!
While many big box, outdoor goods stores are great on price and convenience, they lack personal customer service and quality, expert assistance.
At Outdoor Indulgence, we combine convenient free shipping, easy returns, and rock bottom pricing with the absolute best customer service in the industry.
Every day, we strive to give each customer the experience they deserve, just like a local mom & pop shop.
Our Story
Outdoor Indulgence was created by a family that felt it was necessary to fill the gaps other retailers in the industry were leaving wide open. Co-owner, Matt, is passionate about creating an outdoor space that family and friends can gather and enjoy.
In an effort, with his co-owner wife Jeanne, to build a gathering place in their yard for friends and family, they both grew frustrated at the many different places they had to research to find what they wanted and how little knowledge local sales people had about the products. With that experience, and their passion for helping others build a gathering place, they knew they could provide the highest quality product, and best customer service on the market.
Our Mission
While high quality outdoor goods are important for hosting guests and a consistent experience every time, unfortunately sometimes these products can be very expensive.
It is our mission to provide the highest quality products online for the lowest prices on the market. We want to ensure everyone has their dream grill, firepit, patio furniture; their "gathering place", regardless of their budget.
We will also be striving to provide top quality advice on all products so every customer knows how to stretch their dollar as far as possible.
Satisfaction and Support Are Always Our Top Priority
If you ever have a question, don't hesitate to call, send an email, or even contact our live support.
We have dedicated, U.S. based outdoor product experts available around the clock to provide you assistance, just like any friendly neighbor would. Owners Matt and Jeanne spend a lot of time in the office making sure each customer is satisfied.
Thank you for stopping by, and we invite you to make yourself at home!